September 16, 2020

COVID 19 Health and Safety Protocol in Residence

September 16, 2020

In efforts to reduce the spread of the virus, Western Housing has implemented the following plan to support our community in the event that a resident is experiencing COVID-19 related symptoms or has tested positive for the virus. We ask you to familiarize yourself with these protocols—together we keep our residence community safer and healthier.

Reporting to Housing:

Students must report to Housing immediately by contacting the Leader on Call at 519-495-3980, if they:

  • Are experiencing any COVID-19 related symptoms (mild or severe), including:
  • fever (37.5 C or greater)
    • new, unexplainable symptoms of fatigue / malaise
    • muscle aches without obvious injuries
    • new nausea/vomiting, diarrhea, abdominal pain
    • new loss of smell/taste disturbance
    • pink eye (conjunctivitis)
    • chills
    • new/worsening acute respiratory illness symptoms such as cough, shortness of breath, sore throat, runny nose or difficulty swallowing
  • Have had close unprotected contact within the last 14 days with:
    • a confirmed case or probable case of COVID- 19; or
    • a person with acute respiratory illness who has been outside the Country in the last 14 days
  • Have been told by public health that they may have been exposed to COVID-19
  • Have been instructed to self-isolate after completing a COVID-19 self-assessment

Testing and Health Care on Campus: (updated as of September 28, 2020)

If you are a Western student or employee and are experiencing COVID-19 symptoms or are reasonably worried that you’ve been exposed, starting Monday, September 28, you can get a COVID-19 test without an appointment at the Western Student Recreation Centre Testing Clinic. Opening hours for September 28 to October 3, 2020 are Monday to Friday, 10 a.m. to 5 p.m. with a dedicated hour for faculty and staff from 10 a.m. to 11 a.m. Find out more about getting tested on campus.

Students with accessibility needs can book a COVID-19 test with a nurse in the Student Health Care clinic by calling 519-661-3030.

Any student is eligible to receive a test at the trailer, and we are relying on the community to make their best judgment about whether one is needed. Those that are symptomatic or have been in contact with a positive confirmed COVID-19 case should be tested. Anyone else who is reasonably worried that they may have been exposed, or who are required to take a test after arriving from abroad and completing quarantine, may come to the trailer to get tested as well.

Symptomatic patients who need a physician's assessment can book a virtual visit with a doctor at the Student Health Care Clinic. A follow-up examination and COVID-19 test may be scheduled at the doctor's discretion. To book an appointment, please visit the appointments page on the student Health Care website.


Housing may require symptomatic students to temporarily move rooms to help minimize the spread of the virus.

  • Housing has prepared dedicated rooms, some outside of residence, to allow for symptomatic residents and residents with COVID-19 and their close contacts to isolate.
  • Students who contact Housing to discuss possible exposure or the development of symptoms, will be advised of available supports and may be moved based on the specifics of the case. If a student is living alone in a room with their own private bathroom, they may be asked to self-isolate in place for 14 days or until 24 hours after symptom-free (whichever is longer).
  • Housing will adhere to the most current recommendations made by Middlesex-London Health Unit if different than the protocol outlined in this document.

Support to Self-Isolating Students:

In the event that a residence student tests positive for COVID-19, contact tracing will be conducted by the Middlesex-London Health Unit.

Housing Staff will communicate regularly with the students who are isolating to support them in monitoring symptoms and offering resources necessary to isolate independently.

Residents will be provided with the following when self-isolating in residence:

  • Information on how to receive testing and medical support.
  • Next steps when test results are received (positive or negative result).
  • Information on receiving support and resources from Housing (i.e. food, cleaning supplies, laundry services).
  • Residence Counselling contact information for support and assistance including counselling, referrals and coordination with other services such as Student Health, Academic Counselling and Community Resources.

Expectations while Isolating:

As required by the Government of Canada, students who are experiencing COVID-19 symptoms, or who have tested positive for COVID19, are required to self-isolate. During this period, students must follow the rules outlined below:

  • Students are not to leave their room unless it is to seek medical care.
  • Avoid any physical contact with others—No visitors will be allowed in your room.
  • When opening the door to retrieve items such as food delivery, students will wear a face covering.
  • If receiving any mail or packages, the Front Desk Staff will deliver to a student’s suite door.
  • During a building evacuation, students are instructed to evacuate the building, wear a face covering and ensure that they are able to physically distance (6ft/2m) from others while outside.

In times like this, following the guidelines and sharing the responsibility are essential. We thank you for your continued efforts as we battle this pandemic together. Stay safe!